If you've got a retail problem you can call Jac on 020 8502 9775 or email: jac@roper-biz.co.uk

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An important clause

I had a very interesting query from Ron Letcher who trades as a Londis in the West Country. He asks: “What is the law on smoking if your policy is no smoking? I have two members who constantly break our rules.”

woman in mask in supermarket coronavirus

Advice on age-restricted sales when shoppers are wearing face coverings

The Association of Convenience Stores (ACS) has worked with Trading Standards to provide clarity for local shops about the sale of age-restricted products in relation to customers wearing face masks or face coverings.

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Coronavirus: C-Store Champion Sunder Sandher shares his key lockdown learnings and advice

The owner of One Stop Leamington Spa in Warwickshire reveals emerging shopper trends and how he has adapted to them

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C-Store Champions: Mitigating criminal damage

Four Champion retailers discuss the different types of crime they have experienced and the resulting security measures they have taken.

Hunts Spar Leyland Post office

Convenience Nation: Capturing new customers

With competition increasing and the retail sector changing rapidly, convenience stores are expanding their range of products and services.

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Convenience Store’s Shop Project is an annual exercise whereby four stores are given a complete makeover in partnership with some of the UK’s leading suppliers.

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