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latest features
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FeaturesCoronavirus: Checking in with Martin Lightfoot
Londis Solo Convenience owners Martin and wife Natalie have reshaped their product range and introduced a home delivery service in order to meet the needs of locals in Baillieston, Glasgow
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Products In Depth
Sugar confectionery: Making life a little sweeter
Sharing formats and pricemarked packs remain key drivers as consumers get their sugar fix during lockdown
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Features
Coronavirus: Checking in with Mos Patel
Mos has been shopping around and cultivating links with local suppliers to keep shelves full at Family Shopper Broadoak, Ashton-Under-Lyne, and Premier Heyside in Oldham
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Features
Coronavirus: How Taylors of Tickhill coped with a surge in home delivery orders
Pre lockdown, the store already had an established delivery service, with orders generated by both customer emails and an online portal. But when coronavirus pushed the operation to near breaking point, owner Chris Taylor had to simplify his approach
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Products In Depth
Ice cream: Sales set to sizzle in warmer temperatures and lockdown climate
With the weather hotting up and the nation still locked down, take-home sales of ice cream look set to sweeten sales for stores across the country
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Features
Coronavirus: How a global emergency transformed one retailer into a philanthropist
Covid-19 has been life-changing for people the world over, but for Premier retailer Tahir Ali, aka Nico, it has been an epiphany, opening his eyes to the needs of local people and inspiring him to become a true community hero
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Features
Coronavirus: Checking in with Mumtaz Ahmed
Oxford-based Mumtaz is having to make numerous trips to the cash & carry to make up for cancelled deliveries and stock shortages at his Best-one store
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Products In Depth
BBQ: The heat is on
With the UK on lockdown, many will be seeking to spend as much time as possible in their own back gardens, with BBQs offering the perfect opportunity to dine out while staying in
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Products In Depth
Cider: keeping sales close to home
It may be like no summer we’ve had before, but when the sun shines cider drinkers will still want to relax with their favourite tipple, and many will make a bee-line for c-stores to find it.
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Features
Coronavirus: Seven ways to turn new shoppers into loyal customers
C-store retailers have welcomed millions of new customers through their doors as people adapt to life under lockdown, but how can retailers hang on to these shoppers in the long term?
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Features
Coronavirus: Checking in with Mitul Patel, Nisa Southend Victoria, Essex
With only half his workforce remaining, and only half his deliveries arriving, Mitul is having to work twice as hard to fill the shelves and ensure hygiene levels are high.
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Features
Nisa Stilton, Cambridgeshire
Late last year the village store in Stilton, Cambridgeshire, re-opened following a major refit which saw the 1,500sq ft site almost double in size.
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Products In Depth
Soft drinks: Keeping them sweet
Low- and no-sugar lines are making steady progress in convenience, but shoppers are still looking for choice when it comes to soft drinks.
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Features
Coronavirus: Checking in with Alex Rea
Alex (pictured with fellow delivery worker Connor) is currently heading up home deliveries at her father Wilson’s KeyStore More in Lanark, Scotland
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Products In Depth
Tobacco and vaping: When one door closes…
The end may be near for sales of menthol cigarettes, but there is a stream of new profit opportunities for retailers opening in their wake.
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Features
Coronavirus: Checking in with Ronak Patel
The owner of Budgens Arbury and a Nisa Local in Cambridgeshire has been working hard to find alternative supplies to keep shelves full.
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Features
C-Store Champions: Mitigating criminal damage
Four Champion retailers discuss the different types of crime they have experienced and the resulting security measures they have taken.
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Features
Coronavirus: Eight ways to manage staff anxiety
Daniel Frohwein, inner leadership coach, and former head coach & team leader at Thornton’s Budgens in Belsize Park, London, offers advice on how to keep staff feeling calm, positive and valued in times of uncertainty.
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Features
Coronavirus: Retail heroes gallery
In the face of adversity, retailers have leapt into action. Here are just some of the amazing things happening at convenience stores across the UK.
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Features
Coronavirus: Checking in with Amit Puntambekar
Amit Puntambekar of Ash’s Shop in Fenstanton, Peterborough, tells us how he’s getting on
