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I'm not surprised theft is on the increase. Police will no longer come out to a crime if value is below £20. We had an incident sometime ago where a female customer stole 2 bottles of cider. Staff member followed her to her house. I reported it to the police explaining what exactly happened and where the culprit was living. I was told that an officer will call back. Instead I received an email stating that due to the theft being of a low value it would cost more to send an officer down.

As soon as I recieved that email I phoned the officer in question and explained that I know where she lives. But he was not having any of it instead reiterated what was said in email.

In my opinion this is encouraging more theft as thieves know they can get away with it.