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CRA Awards

Scott Graham: CRA Winner

By Scott Graham

The Convenience Retailer of the Year 2016 reflects on the winning impact of his award.  

Raaj Chandarana

Raaj Chandarana: Our store

By Raaj Chandarana

Raaj is documenting the project to extend his Tara’s News (Premier) store in High Wycombe.

Karen And Richard Dance

Karen Dance: Learning Curve

By Karen Dance

Karen, who owns six Co-operative franchise Welcome stores with husband Richard, passes on her training tips

Jennifer Kerr

Jennifer Kerr: Service with a smile

By Jennifer Kerr

Sales Assistant of the Year Jennifer Kerr, from Spar Saintfield Road in Lisburn, Northern Ireland, shares her top tips on providing quality service

Pete Cheema

Pete Cheema: SGF in action

By Pete Cheema

Pete Cheema, chief executive of the Scottish Grocers’ Federation, brings the latest view from the lobbying group

Sam Coldbeck

Samantha Coldbeck: Responsible retailing

By Samantha Coldbeck

Award-winning Hull retailer Samantha Coldbeck discusses what it takes to consistently trade responsibly.

Anita Nye

Anita Nye: Winning sales

By Anita Nye

Sales Assistant of the Year 2014 Anita Nye discusses what makes her good at her job. 

Chaz Chahal

Chaz Chahal: Our store

By Chaz Chahal

Costcutter retailer Chaz Chahal is developing a new store in the village of Inkberrow, Worcestershire. Follow his journey here.

Stephen Brown

Scotmid: Local pride

By Stephen Brown

Stephen Brown, Scotmid’s head of local sourcing, explains how he works with suppliers across Scotland for the benefit of all parties - and the group’s customers. 

Ruth Cousins

HIM think tank

By HIM

HIM research and consulting analyses the latest trends in convenience

ACS

James Lowman: ACS in action

By James Lowman

James Lowman, chief executive of the Association of Convenience Stores, brings the latest view from the lobbying group

Linda Williams

Linda Williams: Community spirit

By Linda Williams

Edinburgh retailer Linda, of Premier Broadway, shares her experiences of community retailing in the suburbs of Scotland’s capital

Poll

Do you think the proposed Tesco-Booker merger is good for the small store sector?

View poll results
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